|
Very Fast Service...Thanks!! |
|
Without the support of your technicians, I would be helpless in trying to solve
some of my computer problems |
|
Chris was fantastic. Very nice and very helpful. A real keeper! |
|
nice guy, didn't make me feel inadequate when it comes to computers ....though i
may be |
|
Excellent! |
|
Robert Mitchells was very professional, and helped me solve the problem. He was extremely knowledgeable and
courteous. Thank you so much. |
|
This survey is a little long, and it would be nice if I didn't have to enter in
my name, ID#, phone#, and email address. But tech support at MLS is always
great. Thank you. |
|
need more time to work on my computer ,will call back for help |
|
I was extremely pleased and value the expertise of your technician Chris. |
|
Robin and Patty are the best-always very courteous and helpful-thank you! |
|
The tech support person was told by me and agreed that the way we had to solve
the problem suggested that a minor re-design of the system be put in place. |
|
Norman was excellent |
Robert Mitchell called me to let me know he was working on the computer. I had dropped it off several days before
it was to be looked at, but he was already working on it.
He called again after completing the job to let me know what he had done
and make a recommendation as to how to get it run more quickly.
The computer was ready to be picked up even before the date it was
supposed to be worked on. Another great
job by the CMLS technicians! |
|
Technician (Robert) was very positive and a pleasure to deal with. Extremely
efficient |
|
Thanks you for always being there for us! It is a pleasure doing business with
you! :-) Gigi |
Staff at CMLS is extremely knowledgeable, helpful, patient, and friendly. They have a work ethic like mine... very
tenacious and determined...
they don't give up until the problem is solved. Very
valuable commodity in today's world :) Lisa Marino |
EVERYONE THERE HAS ALWAYS BEEN PROFESSIONAL, MORE THAN GRACIOUS, HELPFUL AND IN
THE 15-20 YEARS THAT I HAVE BEEN AN AGENT,
I HAVE NOTHING BUT WONDERFUL THINGS TO SAY...NORMA JEAN |
|
Chris was a great help, very friendly and easy to follow. Thanks for all your help. |
|
Great!! |
|
CHRIS WAS GREAT. HE WAS VERY HELPFUL AND HAD ME UP AND RUNNING IN NO TIME.
THANKS AGAIN. |
|
Very good service. |
|
This and vanguard(investment) are the only 2 places in my life that have
"always" given excellent customer service. |
|
I spoke with Robin and then later with Rob after he did a complete reinstall.
Both Robin and Rob were extremely helpful, patient, and knoledgeable. Thank you. |
|
Wonderful support. |
|
Norman was great..I love the remote takeover to fix the problem. Thanks Pat |
|
Robin, Thanks for your help, much
appreciated |
|
He also told me how to solve this same problem with my other computers. Great information!! |
|
Very patient and professional gentleman.
We needed to update some language which he did for me. |
|
robin was great & able to weed through my confusing explanations of my problem
and offer some solution. |
|
Norman K knows his movies. Especially the Hitchcock classics. |
|
Robin and Shawn were helpful and efficient. |
|
Always a pleasure working with Rob |
|
Always a pleasure working with Rob |
|
It was done very quickly that was great !!! |
|
Robin was patient, knowledgeable and courtious |
|
She was terrific!! Thanks!! |
I love your service and am always appreciative of the help I receive and knowing
you are their to call.
Please never give up the service.
Thank you, Marilyn |
|
Thursa was extremely helpful in resolving not only the issue I called about, but
proactively addressed issues that further enhanced my system. Great value added service. |
|
Thank you Robin for fast,concise answers! |
As usual most courteous service from your staff.
Bravo to all of you |
|
VERY NICE REPRESENTATIVE FOR CMLS |
|
Robbin rocks! I guess that makes her a rockin' robin, although she's probably
not old enough to remember that song. |
|
The person who helped me was very efficient and effectively handled my problem
and was very pleasant. A+ service was
provided to me by this individual. |
|
Very quick, went the extra mile |
Thank you, Norman and thank you Robert
I am very happy with your help. |
|
Norman was helpful and Robin is the greatest! |
|
Rob and Normam, as usual were professional- They fixed the virus/worm and my
tower was ready withing 24 hrs of bringing it in-Jay kotlen Coldwell Banker-
Trumbull |
|
God Bless Chris , He is Great |
Great Service.
Thank You. |
|
Terriffic tech support! |
|
always great experience. thanks! |
|
Robin was the best! |
|
Great service! |
|
Robin, the technician was very kind and helpful. |
|
Publish should be changed to send e-mail |
|
Wonderful service |
|
Thank you very much |
|
Great Job |
|
I couldn't have fixed my problem without her knowledge. |
Chris was wonderful, as are all your tech support people.
Veery pleasant & Professional. |
|
Thank you Robin for fast,concise answers! |
|
Chris was great. He was able to get me up and running in no time. Thank you |
|
This was my first call to CMLS as a new member.
I was very impressed! Keep up the
good work! |
|
Robin was great, thank you! |
|
CMLS data input process is not very user friendly - do not have dropdown menus
for lots of fields |
|
Norm was exceptional |
|
norman is a genius!!!! |
|
Tech staff are always incredibly helpful....keep up the good work! |
|
Chris is excellent. Very nice to speak to
and takes his time. Thanks Chris! |
|
Communicating problem & looked at instantly was very helpful. |
|
Great experience. Quickly solved in a friendly and professional manner. |
|
As always, you guys fixed the problem perfectly & quickly. |
|
Robin was excellent. She did a great job!!! she has lots of patience. Thank you
so much. Elena |
|
nevewr rec'd answer as to why the system(s) 4 seprate computers on differnt
networks would not save the listing - was eventually entered by your
receptionist |
|
I was pleasantly relieved for their help. Thanks. |
|
very quick and efficient (and nice!!) |
The MLS computer ran into a problem that affected the loading of jpgs onto a new
office listing. Rob explained the
situation, monitored it for me and it was resolved by this morning.
thank you! |
|
My experience was fabulous, she was patient and we were able to proceed with our
project thanks to her |
|
I am always happy with the service I receive when I call. |
|
Thanks for the service. everyone in the
office was complaining about the problem with the default printer - one call and
problem was solved. |
|
Always pleasant experience and so helpfull to be able to call CMLS technician
and get a problem resolved. |
|
Norman was very helpful |
|
thanks for the help. |
|
Always get great help from CMLS |
|
Robin was terrific! |
|
I received excellent assistance and the technician was very patient. Thank you. |
|
Chris was great!!! |
|
Thanks Thursa you were fabulous |
|
you are always great!!! |
|
As always the tech staff fantastic |
|
Robin, you are good, thanks for your
help! |
|
Robin is the best. She was patient and
took the time to walk us through our question. |
|
Norman Knight fixed my problem he is a saint my internet runs so slow he had
alot of paciants |
|
Robin was articulate, polite and knowledgeable.
We found out together that the answer is in the works and that I have to
wait. |
|
Robert (?) Mitchell is so nice and courteous.
He is my favorite! |
|
As always, the staff is very knowledgeable...couldn't be better! |
Persistance is sometimes better than genious!
We tank you very much for the help.
Re-Xplorer is not always easy to use.
Very Best Regards, Bob |
|
As always, a great job!!! |
|
terrific |
|
I always know that when I contact the CMLS for a technical issue that it will be
handled by a compentent, capable, and polite person. It is always a pleasure to work with you! |
|
thanks |
|
Mr. Knight was very helpful. |
|
Robin knew exactly what the problem was and solved it within 30 seconds! BRAVO!!! |
|
Can you also help with Listingbook.com? |
|
Thank you for your help. |
|
would like to resolve problem for future
use at other homes i visit. |
|
What would we do without these people!? Thank You. |
|
Chris was just great and I thank him for going such a fine job. |
|
As always, the response was very quick and on target. Thankyou. |
|
I was quite pleased with the time and patience of the technician. |
|
as always Thursa is great |
|
great service as always. Thanks!! |
|
Robbin McNight was very helpful. The
service is terrific. |
|
This tech support saved me lots of money and my pc is working like new. |
|
Always very helpful. |
|
Excellent service. Professional job. My problem was explained to me very clearly
and corrected promptly. |
|
Chris was EXCELLENT! |
|
There was a long wait time to get a tech. |
|
Brian was amazing. he solved my problem
and 5 other problems I was having with my computer that did not relate to the
CMLS. THANK YOU!!! |
|
This guy knew just what to do and explained it clearly and quick;ly |
|
Thank you very much. You saved me a lot
of time and trouble. |
The tech that did help me on this order was excellent. The first call I placed the tech said
someone would call me back and no one did I had to recall for service which was
delivered by this tech.
I feel that the women who i contacted in the morning must of threw my
message out. I am considering if I really
need to continue with this board since MLX is my prime board. |
|
You guys are always great. |
|
reat job. Thanks,Gail |
|
very helpfull!!! |
|
The call was quick and Robin was very friendly and knowledgable. Problem solved
in only a few short minutes! Thank you! |
|
He was knowledgabel, patient and local (not in somewhere in India). I was
verrrrry satisfied. Thank you. |
|
The E message was that my wait would be 4 minutes, so I registered my tel. no.
to be called instead of waiting. No one
called back until 10 am the next day. Not
acceptable. |
|
Always great service. Thanks for being
there! |
|
Robin was fantastic! Excellent support! |
|
Robin was very pleasant and patient!!! Thank you for your assistance! |
Job well done!
Thanks again |
|
Robin was very professisonal, very pleasant and her assistance was greatly
appreciated. |
|
i has a problem that would require me to bring in my laptop to CMLS. |
|
Thanks - as always! |
|
It's a great advantage having the ability to call tech support and get immediate
help! Thanks so much |
I think Robin, the technical support person who helped me was fabulous, went
beyond the call of duty.
She was knowledgeable and helped me in all ways besides being just nice and
reassuring to an inexperienced person who just got a new laptop and afraid in a
way to handle it.
I always have been grateful for the help CMLS provides and so are many of my
colleagues. Thanks again for your help. Marcelle Sands |
|
Evey member of the technical support team is extremely professional, courteous,
and gets the job done. I truly appreciate their patience and assistance. |
|
The reason I needed help is because the person who gave the class originally
spent all his time on trying to sell additional things and didn't make things
clear. Thanks |
|
wonderfully patient |
|
FANTASTIC! |
|
Thanks for being there for me |
The staff at the CMLS is the best. Chris and everyone else have always been a
great help to me.
Thanks again!
Sincerely, Gary Gilroy-Alpine Realty |
|
robin did a great job! |
I am very satisfied with the patience of the technician. Most of us that call
are not very good with these types of problems and patience is huge.
thanks |
|
wonderful service was on back track within minutes |
|
Everytime I call technical support at CMLS I get wonderful support and my
problem is always solved. You are a most valuable tool. Thanks |
|
chris was exceptional-patient and
efficient |
|
Robert was courteous and helpful |
|
Brian is unfailingly helpful and knowledgeable. The problem was complex and his
dilegence in solving it was so much appreciated. |
|
Robin was great! She understood that I was not computer savvy and clearly
explained what I needed to do. |
Fast and Painless
Exellent Service |
|
excellent service, professional yet very understanding & supportive. very
satisfied. thanks |
|
thank you yet again! |
|
good job! Thanks |
|
Very efficient, quick and easy help. Thanks! |
|
Robin has always been extremely professional and polite on the phone. She takes her time and explains the
directions very clearly. She does a great
job. |
|
Tech support is a very valued part in belonging to CMLS. Thanks. K. |
|
excellent service |
|
Too abrupt, didn't try to find out if problem could be resolved over phone.
Very disappointed. |
|
The tech support I received was excellent. The person who helped me was very
nice, patient, and extremely knowledgable. I appreciated the help and would not
hesitate to call again. A + |
|
The technician was the best! |
|
Robyn did a great job, THANKS! |
|
I've spoken with Robin on numerous occasions when there were technical issues. She has always been terrific! |
|
It's a little freaky to see how someone can link up to my computer but
definitely appreciate the assistance.
Thank you again! |
|
Brian was very efficient & patient. Very
proffessional. |
Wonderful job- my computer works great!
Thank you very much! |
|
Rob was very helpful |
|
Robin was fantastic! |
|
Great Thank you |
|
Always a good experience with tech help.
Very fast and knowledgeable people and NEVER ANY WAIT TIME!! Thank you! |
|
Robin did everything she could-it was a listingbook issue |
|
Thank you! Thank you! |
|
Robin is extremely knowledge, helpful and a real pleasure to have help resolve
technical problems. |
|
I love the listing book and cmls. |
|
The tech was polite and knowledgeable and quick.
It was a call I should have made days ago instead of being frustated and
trying to work around the problem. Thanks |
|
Rob was GREAT! He is very knowledgable
and helpful. I have recommended you
services to all of my colleagues! |
|
Thank you so much for having this service! Robert was terrific and took extra
time to make sure everything was working even though I called in only a few
minutes before closing time. He was friendly as well as doing the job. Thank
you! |
|
In retrospect the problem was one of configuration.I do appreciate the speed,
knowledge and patience of the technical support person. |
|
Great Job |
|
Excellent help. so pleased, thankyou again, Mary |
|
thanks |
|
Rob was extremely healful & knowledgeable.
He not only helped me with my initial problem but also solved another
technical matter. |
|
Don't understand why using "N" (not new construction) eliminated the property I
was looking for...(it was not new construction).. |
|
Mr. Norman resolved the problem very quickly and efficiently. |
|
Great job, very knowledgeable, went directly to the problem and corrected it.
Three cheers & a 21 gun salute. |
|
Service is always impeccable. Don't know
what we would do without you and everyones patience. thank you! |
Robin was wonderful. She gave easy
directions - was very patient and delivered favorable results.
She is an asset to the CMLA staff. |
|
Robert was excellent and very polite and helpful. Great help and would use
again. Very pleased.Thank you very much |
|
Robin Knight was very helpful - Thank you again :) |
|
As always, great assistance! Happy New
Year, Jane P,. |
|
GREAT JOB!!!!Fantastic |
|
Normam was excellent!!!!!!!!!!!!!!!!! |
thank you very much for your
inconditional help
happy new year, may god bless you all. |
|
All these questions say "call". I didn't
call, I emailed tech support. |
|
Thank You! |
|
It was a simple fis and rob knew exactly what to do. |
|
he was great |
|
Thank you for your workable and badly needed suggestion. You saved my day!!! |
|
Chris is a completely knowledgeable professional and such an asset to CMLS!
Could not ask for better. Thanks, Chris.
Jan |
|
My problem was resolved quickly and I was able to get back to work. Thanks |
|
Every time I call with a question I get GREAT service. Thank You!! |
|
Thank you! |
|
good job Robin |
Rob was great and had a great deal of patience as he walked me through my
question.
I am always so happy to have technical support available and appreciate
"all" the technicians who work for CMLS -GREAT CREW. |
|
Brian has a great personality and very knowledgeable. |
|
the teck was knowledgeable, efficent and pleasent to work with |
|
Great service |
|
Thank you! |
Robin Knight has helped me in the past and has always been great.
Last time she helped me she let me know about a free anti virus I could get from
the cmls which I thought was really nice of her so I called and she put it on
for me. |
|
Reccommended the wrong solution |
|
Professional and reliable; great. |
Rob and Thirza were incredible. I trusted
them to solve the complicated virus infections in my computer, and they were
great.
Rob did it all, without losing any information on my computer!! Don't know what I would have done without
their expertise.
You always worry that when you're not knowledgeable, technicians might
rip you off, but I have total confidence in CMLS.
Now I can go back to work. |
|
What I was looking for apparently does not exist. |
|
She was a liitle pushy with me and mad because I was not fast enough but my
problem was fixed. |
|
nice friendly patient competent FIX |
|
Excellent service & responsiveness !! My
problem was solved momentarily !! Thank you !! |
|
Robin was so patient and so helpful. She
helped me get online and waiting to I was up and running. I wish our techinical help at our company
was as good as the CMLS'. You guys are
terrific. Keep it up. |
|
Robin was great |
|
Robin was great |
|
Rob has always been very polite, patient and helpful. I always feel comfortable
when he is the technician responding |
|
Knew exactly what i needed to fix my problem...Thank you! |
|
Like I said, Brian is my NEW BEST FRIEND!!!!! |
|
Norman deserves a raise!!! |
|
THis help from your technical advisor was extremely valuable. It put my computer back on line so I could
get back to work. He was very
knowledgeable and professional person.
Honestly, I don't know what I would do without the technical support. |
|
Rob was great! |
|
Robert Mitchel was OUTSTANDING!!!!! |
|
great job |
|
I spoke with Chris, he was right on target with my problem and solved it very
quickly, Good Job! |
|
Tech was very helpful and professional.
Thank you. |
|
Always excellent help. |
|
Robin did a great job. She was very
knowledgeable of the problem and during the time I spoke to her she was very
polite. I have alread reccommended my co
workers to call the CMLS for support with their computers. |
I was trying to add (1st floor Master Bedroom) to a
buyers search on Listing Book. |
|
Always a pleasure to work with the Technical Staff at CMLS. Thanks !!!
:-) |
|
I had a MAJOR virus and am very thrilled with the CMLS tech support. Thank you for saving this computer. |
|
Norman was very professional and followed up with me and with Rdesk to make sure
my issue was resolved |
|
well done |
|
Robin was one of the best techs I've ever dealt with. Please tell her thank you
for her help & genltleness in dealing with a non techie. |
|
You are a very good help.When I call for help,I always get iit.The same holds
For mr Emicke's office.HAVE A HAPPY NEW YEAR.
Nick Metaxas |
|
this is a great service provided by the cmls, sometimes realtors feel that we
are being charge by these different services, but this is an added value to
provide your members. Great idea |
|
Did a great job and was very pleasant.
Thank you Robin. |
|
Chris was very helpful and knowledgeable. I will certainly request him again. |
|
Rob Mitchell did a wonderful excellent work for me and Now I can use my computer
effectively thank you very much |
|
Thanks Chris and Kathy... |
|
Thank you for the support and could you please advise me if the 'equal housing
opportunity' sign can be replaced with my company logo. |
|
Your service is great. |
|
The CMLS tech service is fantastic and timely. |
|
Mr. Mitchell was very friendly, pleasant and helpful and solved my problem. |
|
Keep up the quality you so cheerfully deliver! It is MUCH appreciated! |
|
brian, was very helpful in getting my cmls program to work at home. i haven't
been able to use it at home at all, but thanks to brian, i am now. brian, thank you again!! |
|
Keep up the good work........Thanks |
|
Great service! |
|
It was quick and painless!!!Thanks!! |
Over time I have dealt with many nice and , etc. talented IT folks--Perkin
Elmer, Gateway, HP...and without quesiton I would place Brian at the top of the
list..
He is bright, professional, fast, and a
pleasure to work with. Thank you , Brian. |
|
Chris was great, answered all my questions |
|
As usual, another wonderful experience with both Chris & the associates at the
CMLS. Thanks so much. -Kate Meyer |
|
Excellent help. |
Robin was professional and helpful!
Consider tech service very valuable and an excellent perk in belonging to cmls. Appreciate very much!!
Katherine Miller |
|
Great Job |
|
Robert was really helpful and pleasant- thank you :) |
Robin was my technician and she was GREAT.
A real keeper |
|
Thanks! |
|
Chris did an excellent job walking me through and explaining my technical
problems. Thank you. |
|
I think Explorer needs alot of improvement It is not easy enough to find info as
PC Access. |
|
Great support - thanks again. Back on line and working. |
|
the problem was with our router. because of the technical assistant, I was able
to have our office manager reboot the router, and we were back on the mls. good
job. thanks. |
|
extremely polite and patient and skillful.
CMLS has never failed to give superb help.
bravo!!! |
|
The BEST as usual. |
|
Love the CMLS support! Always helpful... |
|
great job Robin is wonderful to work with. |
|
Great to get the help on a saturday!! |
|
the person who helped was the best!!!!i
wish all tech support would be like this person..thanks again |
|
Rob did a EXCELLENT job in restoring my computer. Not only is he very
knowledgeable he is very much a GENTLEMAN. He is a real assess for anyone who
has the fortune to have his help. JRC |
|
Thank You for your HELP! |
|
He really knew his stuff! |
|
Well done! Thanks! |
|
Norman was efficient, courteous and a tremendous help to me. |
|
Chris was fantastic!! He was patient and
explained all steps clearly. I wish all
techs/customer service reps were as helpful! |
|
Robin Knight is very knowledgeable and consistently courteous! |
|
Thank goodness the tech was there I would NEVER have figured it out on my own! |
|
I WAS VERY PLEASED WITH HIS TECHNICAL |
Great response and patience!!
Thank you! |
|
Great response, always.Thanks, Marie |
|
I think the ID # refers to the adjacent lot which was deeded by the Weidenhamers
to Nature Conservancy..not their house which I now have listed |
|
Thank you, Norman! |
|
Scanning with Malwarebytes appears to have worked |
|
Fabulous as always! |
|
whenever I have called for tech support, they solve the problem! |
|
Support Service was quick and efficient and solved my problem completely. |
|
Robin is always very helpfull and professional |
|
I had a simple question with a relatively simple answer. |
|
Excellent!! |
|
excellent turn around on call and so very helpful |
|
As usual I was really impressed!!! The service was great. Many thanks. Debbie |
|
I always have great success with CMLS and everyone is so easy to speak to. |
|
I find the technicians always helpful and willing to spend as much time needed
to solve the problem. It is an invaluable
service. |
|
chris fixed the problem quickly. thank you. |
|
Tech was polite and a pleasure to work with |